Turin Palace Hotel

This hotel is outstanding in every way. The staff in all areas, from housekeeping to reception, to the breakfast service to the hotel lobby bar were all incredibly helpful, professional, friendly and all took pride in delivering outstanding service. Because we were booking the hotel in January, we wanted somewhere cozy, inviting, warm and comfortable. This hotel is truly all that and more. It's beautiful and elegant, and in a great location. It is literally across from one of the two main train stations and you'd never know it. We faced the station on the 5th floor and didn't hear the trams or traffic going by, ever. When we booked, our room was described as a "large double" but it turned out to be a king. Not sure if we were upgraded or that's how they describe a King but we were very pleasantly surprised. Best aperol spritz I've ever had was at the hotel lobby bar. Served with nuts, crackers and olives (free of charge) every evening. And the breakfast is included and was the best breakfast we've ever had at any hotel, ever. From pastries to bacon and eggs, salmon, yogurt, meats, fresh fruit, cheeses, pancakes: it had it all. You won't be disappointed!

The breakfast was excellent - a large buffet of fruits, meats, cheeses, breads, smoke salmon, croissants, great scrambled eggs, bacon, sausage, and cooked vegetable. The room was large, cool during very hot days in Turin, and had a spacious bathroom, stocked with everything one would need. There is an iron & ironing board available on request, as well as a luggage scale. The rooftop offers beautiful views of the city, and a great place for a meal or drink at the end of the night. Irene at the front desk was very helpful in arranging a winery visit and lunch in Alba. It was a perfect day. My car happened to be damaged by hail on the last day of our stay, and the staff helped cleaned off broken glass from the roof of the car. Truly above and beyond. We'll definitely be back.

Superb location. Staff go above and beyond to make your stay a great experience, so professional and friendly, yet unobtrusive. Room was super comfortable and immaculately clean - standards were maintained with pristine cleaning on a daily basis. Breakfast was very good with an excellent selection of fresh produce, staff very attentive and helpful during service and the freshly cooked omelette’s were first class.

Everyone is amazing there, especially very helpful and efficient Anna at front desk who closely follows up and resolves things timely, the handsome guy helping me to bring the suitcases to my room, the massage therapist from Lesotho, the server who speaks good English in the breakfast restaurant. They make you feel at home. The spa is incredible! Very comfy! Peaceful and quiet - the appointment system makes us enjoy the spa to the fullest. The therapist from Lesotho really calms my mind. She was great at massage and facial treatment. You will get a brand new you. The breakfast buffet can make you skip the lunch. The room is spacious and clean.

We stayed for five nights to celebrate my partner’s birthday. Gorgeous room with balcony and view of the Alps (backside of the building, not overlooking the train station). The staff was super friendly, helped with all our questions, and made very useful suggestions on restaurants and visiting sites, even before our arrival. The breakfast was delicious(plenty of choices for all tastes) in a fabulous dining room (loved the design). We used the spa facilities once, which were small, but clean, and relaxing after a day’s walking in the city.